Introduction

At Star Packers, we strive to provide our customers with the best possible service. However, we understand that sometimes plans change, and you may need to request a refund or cancel a service. This policy outlines our refund and cancellation terms.

Cancellation Policy

We understand that you may need to cancel your booking. Our cancellation policy is as follows:

• Cancellation Requests: All cancellation requests must be made in writing via email to info@starpackers.org.
• Cancellation Timeframe: Cancellations made within [insert specific time period, e.g., 24 hours] of the booking date will be eligible for a full refund.
• Late Cancellations: Cancellations made after [insert specific time period] of the booking date may be subject to a cancellation fee or may not be eligible for a refund, depending on the terms of your booking.

Refund Policy

Our refund policy is designed to be fair and transparent. Please review the following terms:

• Eligibility for Refunds: Refunds are only available for cancellations made within the specified cancellation timeframe. Late cancellations or no-shows may not be eligible for a refund.
• Processing Time: Approved refunds will be processed within [insert number of days, e.g., 7-10 business days] after the cancellation request has been confirmed.
• Refund Method: Refunds will be issued to the original payment method used during the booking process. Please note that it may take additional time for your bank or credit card company to process the refund.

Non-Refundable Services

Certain services may be non-refundable. These services will be clearly marked as such at the time of booking. Please review the terms of your booking carefully before making a reservation.

Changes to Bookings

If you wish to make changes to your booking, please contact us as soon as possible. While we will do our best to accommodate your request, changes may be subject to availability and may incur additional charges.

Contact Us

If you have any questions or concerns about our Refund & Cancellation policy, please contact us at:

Email: info@starpackers.org
Address: 1234 Greenfield Avenue
Suite 500
Springfield, IL 62701
USA