Introduction

At Star Packers, we are committed to ensuring that your products are delivered to you in a timely and secure manner. This Shipping & Delivery policy outlines the terms and conditions related to the shipping and delivery of items purchased from our website, starpackers.org.

Shipping Methods

We offer a variety of shipping methods to meet your needs. The available options will depend on your location and the nature of the product purchased. Our primary shipping methods include:

• Standard Shipping: Delivered within 3-7 business days.
• Express Shipping: Delivered within 1-3 business days.
• International Shipping: Delivery times vary by destination. Please allow 7-14 business days for international deliveries.

Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. The shipping fee will be displayed at checkout before you confirm your purchase. Please note:

• Free Shipping: We may offer free shipping on certain products or for orders over a specified amount. These promotions will be clearly marked on the Site.
• Additional Charges: Some items may incur additional shipping charges due to their size or weight. These charges will be noted during the checkout process.

Delivery Times

We strive to deliver your order within the estimated delivery times provided. However, please note:

• Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
• Delays: While we aim for timely delivery, unforeseen circumstances such as weather conditions, customs clearance, or carrier delays may affect delivery times.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

International Shipping

For international orders, please be aware of the following:

• Customs Duties and Taxes: You may be responsible for customs duties, taxes, or other fees imposed by your country’s customs authority. These charges are not included in the shipping cost and are your responsibility.
• Customs Clearance: Delays in customs clearance may affect delivery times. Please contact your local customs office for more information.

Damaged or Lost Items

If your order arrives damaged or is lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or a refund.

Changes to This Policy

We may update this Shipping & Delivery policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of the Site after any such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about our Shipping & Delivery policy, please contact us at:

Email: info@starpackers.org
Address: 1234 Greenfield Avenue
Suite 500
Springfield, IL 62701
USA